Privacy Policy for Essentially Sadee

Last Updated: Jan 2025

1. Who We Are

We are Essentially Sadee, a wellness lab offering bespoke, evidence-based aromatherapy services. Your wellbeing is at the heart of what we do — and that includes respecting your privacy.

2. What This Policy Covers

This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to your data. It applies to all our services, whether online or in person.

3. What Data We Collect

Depending on how you interact with us, we may collect:

  • Contact details – such as your name, email address, phone number

  • Health and wellbeing information – including symptoms, medication, allergies, and emotional state (only with your explicit consent)

  • Booking and purchase details – including service preferences, payment method (processed via Stripe, PayPal, or SumUp)

  • Marketing preferences – including opt-ins for newsletters and updates

  • Usage data – such as email engagement and quiz responses

4. How We Use Your Data

We only use your data when we have a valid reason to do so. This includes:

  • Providing our aromatherapy consultations and personalised remedies

  • Ensuring any advice is safe, appropriate, and tailored to your needs

  • Responding to your enquiries or booking requests

  • Sending you wellness tips, offers, or service updates (if you’ve opted in)

  • Conducting anonymous research to improve our services

5. Legal Grounds for Using Your Data

Under GDPR, we rely on:

  • Consent – for processing health data, marketing emails, testimonials, and quiz participation

  • Contract – to deliver services you’ve booked

  • Legitimate interest – for maintaining business operations and improving user experience

6. How We Store and Protect Your Data

Your data is stored securely using platforms such as Flodesk, ScoreApp, Airtable, Google Drive, and others listed in our Consent Management System. Access is limited to essential personnel, and we regularly review and update our data protection practices.

7. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes stated above. Health-related data is reviewed annually. You can ask us to delete your data at any time.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Withdraw your consent at any time

  • Ask us to delete your data

  • Object to how we use your data

To exercise any of these rights, contact us at: [Insert email address].

9. Cookies and Tracking

We use minimal tracking on our site to understand engagement and improve your experience. You’ll be notified of cookie use when visiting our website.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website, with a clear date of the last update.

If you have questions or concerns about your data, reach out anytime at [Insert contact email]. We’re here to help.